Billing Questions

Many of our patients feel defeated by the complexities of medical billing and insurance processing. As a courtesy to our patients, therefore, we submit bills to private insurance companies.

Billing questions? We are glad to help. Please call (907-312-7696) or email (click here) our front desk with your specific question and we will research the problem.

Patient billing questions often require phone calls to insurance customer service, and these calls routinely require hour-long hold times and call backs. Please be patient! We promise to get back to you as quickly as possible.

The No Surprises Act protects self-pay patients against surprise bills. If you are paying in full and out-of-pocket (either because you have no insurance or because you submit claims directly), we will provide you with a Good Faith Estimate. We send this estimate in advance of your first appointment. You can read about these protections here and here.