Billing Questions

We are preferred providers for Aetna, ASEA, Cigna, EBMS, Meritain, MODA, Multiplan, Optum, Tricare, Triwest, UHC, and UMR, and we bill other insurance carriers as out-of-network providers.

Many of our patients feel defeated by the complexities of medical billing and insurance processing. We are glad to help with your billing questions. Please call Danielle, our billing manager (907-312-7696) or email our front desk (click here) with your specific question and we will research the problem.

Patient billing questions often require phone calls to insurance customer service. Please be patient, as these calls typically require long hold times and repeat inquiries. We will resolve your question as quickly as possible.

The No Surprises Act protects self-pay patients against surprise bills. If you are paying in full and out-of-pocket, either because you have no insurance or because you submit claims directly, we will provide you with a Good Faith Estimate. We send this estimate in advance of your first appointment. You can read about the No Surprises Act here and here.